This page describes the general login process which is very similar for all products. More specific instructions can be found in the product sections. By default, DEMO accounts require you to type in your login and password while LIVE accounts use an additional secure code which is constructed using the PIN code.

Click here to access the login page where you find links and installation files for the trading platforms and online reports. Once the LIVE account has been activated, a login and a temporary password are sent by e-mail.

After the temporary password has been changed to a permanent one, the PIN code is sent via SMS on the registered mobile number.

In case you do not receive your PIN code, please contact us. If you cannot login and receive an error message indicating that you use a wrong login, password or PIN code, please follow this check list:.

If you still do not manage to login because of wrong login details, contact us. If possible, attach a screenshot to your message showing your login screen. Support may also reset your password or PIN code.

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