Click below, because I have a way to overcome this too. I realized that this Christmas season, and I had let me Kohl cash expire from the year before.

Maybe I will try in-store next time…. The cashier looked it over, checked the date and refused to accept it. Maybe it depends more so on your cashier, as opposed to the store itself? I would check with customer service. As I mentioned, it may be store specific too. They said it varies but if it scans they take it. This is exactly what happened today. He was in his twenties and willing to look at the coupon since it was 6 days passed expiration.

This is what Customer Service should be…, car salesmen do this all the time, ingratiate you by doing you a favor, so you feel like working with them.

Bottom line, go to the younger managers or cashiers, they are more flexible about the rules, the old ones always rigid regarding expiration dates. I agree that it should be the second option for how Customer Service should be. Glad it worked out for you Tina. I am so disappointed.

I went to BBB, to store manager and customer service and they declined my Kohls Cash. Never going back again. I was told the same as Shealy. She said that effective August 1, they were not accepting anything that was expired.

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I was officially told this the other day too regarding August 1st. They also told me that starting June they will have a new system and will not accept them any more. Thanks for the heads up about June. The employee said that the store would be willing grant a 1 day 24 hour grace period and nothing more. When I went to check out I told the cashier what the guest services cashier told me and she waived it in the system! Your exactly right about it not hurting to ask.

THe most you can be told is no. This is in colorado. Interested to see what other stores in the area say. Seems like there is a lot of switching back and forth on this policy. I just hope they adopt a chain wide policy and educate all their workers. I agree the switching back and forth is getting a bit old. Can anyone explain to me what happens when you return an item that you bought using Kohls Cash? On another related topic: If I knew that, I would have saved my merchandise credit and paid with cash!

Returns against items purchased with expired Kohls cash will NOT get you back a full refund by method of payment or in a merchandise credit. I can understand your opinion. However, it sort of compares to On Your Next Order deals you receive at Grocery Stores or Points or Extra Care Bucks that you get for buying items at drug stores and those all have expiration dates that are enforced.

My husband called first thing the next morning and spoke with a customer service rep. We emailed two more times, still nothing. They made a contract with us to honor the reward when they charged our credit card. This is absolute Fraud. I shop their a lot!!

I left a message on the phone they transferred me to, I have no doubt my message will be ignored, it was probably to some junk voicemail that no one even listens to.

I can definitely see why you are frustrated. Not the place it used to be.

I went to kohls today and they would not take me one week expired kohls cash i went to customer service they said no then a manager they said no …. It definitely does appear to be store and even manager specific now. Just an update for everyone disappointed by the policy change: When I look at your blog site in Safari, it looks fine but when opening in Internet Explorer, it has some overlapping.

I just wanted to give you a quick heads up! Other then that, terrific blog! How disappointing during Christmas! Notify me of follow-up comments by email. Notify me of new posts by email.

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Coupons powered by Coupons. Frugal Minded Mom Save Money While Raising a Family. Other Stores Tagged With: January 15, at 3: January 15, at 4: January 17, at The Coupon High Mom says: January 20, at 9: June 28, at 4: Frugal Minded Mom KIm says: June 29, at 7: April 8, at June 22, at 9: July 17, at 4: August 11, at 7: October 26, at 3: November 20, at November 7, at 7: January 13, at 4: Can you include the date on your second update so we know how recent this is?

January 17, at 8: The second update was January March 14, at 1: Would love to get more comments of whether your store accepts them. March 29, at 3: March 29, at 5: May 26, at 1: May 26, at June 9, at 3: June 9, at June 27, at July 13, at August 22, at August 10, at August 10, at 6: September 3, at 7: September 3, at 9: September 14, at 5: September 14, at 9: October 24, at 7: December 7, at 6: December 8, at 3: January 15, at Sarasota Kitchen Remodeling Online says: March 6, at Hi, I think your site might be having browser compatibility issues.

March 6, at 4: Thanks so much for letting me know. I will definitely check it out. December 19, at 5: Trackbacks Ways to Save Your Family Money - BIG time!

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Here are over Ways! March 26, at Kohl's Money Saving Tip. The Kohl's Policy Updates. Frugal Cooking Tip Make Your Own Sweetened Condensed Milk. Teriyaki London Broil A Crockpot Tuesday Recipe.